Frequently asked questions
WHO ARE YOU?
We are Born in Chaos — forged between Osaka’s neon shadows and Leicester’s grey skies. We craft armour for the unbroken, threads for those who
walk the razor’s edge.We’re not just apparel. We’re war banners. We’re declarations of spirit.
ARE ALL SALES FINAL?
No battle plan survives contact with the enemy. But here’s how it stands:Under
UK law, you have a 14-day cooling-off period after recieving your gear to cancel your order. To rally your return, fire your message to command@borninchaos.co.uk,
After the 14 day front line, refunds and returns fall under the laws of chaos - judged case by case, blade by blade.
HOW DO I CONTACT YOU?
Email the frontline: support@borninchaos.co.uk
Or hit us up on our socials — though for order issues, email is fastest.
HOW DOES MADE TO ORDER WORK?
We don’t believe in warehouses full of lifeless stock. Your order triggers production — printed, stitched, or embroidered just for you. It reduces waste and ensures you wear something unique.But it also means:Longer lead times.
WHEN WILL I GET MY ORDER?
Each
piece is made-to-order. Production usually takes 2-7 business days.
Shipping times vary by region. You’ll get tracking as soon as your gear
is on the move.Expect around:UK/EU: 5-10 business days from orderUSA/Canada: 7-15 business days from orderRest of World: 10-20 business daysRemember: every piece is forged fresh. We don’t pull dusty stock off a shelf.